FAQ


How long have you been doing this?
I have been making handmade cards for about 7 years now, and decided to set up this site as a direct response to the requests I received from my other site Lilactwist Designs. I enjoy a challenge, and am always happy to help so if you have a specific design in mind feel free to ask!

How much time do you need to make our order?
Generally you will need your wedding invitations 8-6 weeks before your wedding day,
and I will need 2-4 weeks to make your order. So if you order your invitations 3 or 4 months before the big day, there should be plenty of time all round. However I know that that is a very rose tinted version, and if you have left it until the last minute, and need your invites quickly, then email me, I can turn orders round very quickly if you are nice to me!!!!! lol!


Help! I am in a rush! Can you do it any quicker?
If I can help I will! Email me your requirements and tell me which design you would like, providing I have everything in stock I can usually accommodate rush orders, I'm nice like that! :)

Is there a minimum order, as I only want a small and private wedding?
The minimum order is 5 invites for within the UK, and 12 invites for orders outside of the UK. There is no maximum.

I live in the USA, can I order from you and how do I pay?
Of course you may order from me! My only term is that you by Paypal, which will then automatically exchange the currencies.

How do I pay? Do I have to pay a deposit?
A deposit of 50% is required at the time of ordering, with the balance to be settled before final delivery of the order. Payment can be made either through Paypal, Nochex, cheque or postal order. If you need an invoice sent to you then please just ask, it is no problem.

Can I see an actual sample before the full order arrives?
A printed insert will be sent to you for approval, with further inserts being sent following any adjustments for final approval prior to printing. You can order a sample card and pack simply by clicking the order button under your chosen design on the Samples page here. If you order a sample pack, then go ahead and place an order with us, you will get the price of the sample pack deducted from your order costs.

I have seen a design I quite like, but really want it in another colour, can you do this?
Many of my designs are available in different colour schemes. So for example, where you see red silk paper, this can easily be changed to purple/lilac or even black silk paper. Just ask!

Where do I fill in my wedding details, I can't see a form?
Once you have decided on a design, proceed to order through the shopping cart as normal. Once I have received your order, I shall send you an 'Order Received' email, along with a form which requests the details of your wedding. Simply fill in the details and send it to me, where I can prepare your insert for approval.